Vilanova Resort, Albufeira

The hotel's location is superb, offering easy access to both the lively strip and serene dining spots. The rooms, although spacious, require a complete overhaul to match modern standards. The service was lacking warmth and empathy, especially in taking responsibility for customer care. The dining provided basic continental options, but lacks inspiration. On the positive side, the pool area and surroundings were delightful.

The apartment at the resort was set towards the back end and poorly lit up at night, making it a bit dangerous when walking in the dark. While it had potential for updates, the dated equipment, including a 30-year-old cooker with a broken oven seal, made the cooking process longer and less efficient. The space smelled of dampness and was dirty upon arrival, with heating issues adding to the discomfort. The service, however, was quite helpful and accommodating, especially when addressing the room issues. The location offered a decent size pool but lacked comfortable lounge toppers, prompting us to purchase a lilo for sunbathing. Despite some setbacks, the hotel was conveniently located near the strip and had an amazing pool area, making it a good value for the price.

My stay at the Vila Nova in Portugal apartments was decent. The rooms were a bit dated and old but clean enough for our liking. The service had its ups and downs, with some friendly and helpful staff but others being rude and uncaring. The location was convenient for nightlife but could be overwhelming with rowdy parties. The dining options were basic but adequate. The facilities were sufficient but nothing extraordinary.

The hotel is ideal for a lads holiday, with rooms that are slightly better but still shabby and dated. The service from the staff, especially Luca, is incredibly helpful and lovely. The location is perfect for stag and hen parties, with a great pool area surrounded by drink bottles, but the walls have bogeys. Dining is basic with limited options but a lovely restaurant nearby. The facilities are just okay.

The hotel rooms were clean, but faced issues with Wi-Fi signal and hot water in the showers. Unfortunately, we had a negative experience with theft and unhelpful staff. However, the location was ideal for accessing the strip and bars, offering a modern and spacious setting. Beware of security concerns and the dimly lit surroundings.

The hotel's location is unbeatable, just a stone's throw away from all the action and with spacious villas around a fantastic pool area. The rooms could use a renovation as they felt a bit outdated and were in dire need of a thorough cleaning. The service was disappointing, with uninterested and even rude staff. Dining options were basic but acceptable, and the facilities offered were decent.

The hotel seems like it's stuck in a different party era, with outdated rooms that could use a modern touch. The location is lively and convenient for nightlife, with plenty of loungers by the spacious pool, but it can get noisy. The dining offers delicious options, but the service was lacking in friendliness. It's an okay value for the price, but beware of potential noise at night.

The hotel's rooms were acceptable but slightly shabby and dated, with basic amenities resembling a UK prison more than an upmarket stay. The service left much to be desired as the staff were rude, unhelpful and even laughed at guests' concerns. The location was good for its proximity to the strip and a pleasant pool area, although maintenance issues were apparent. Dining options were basic, with limited choices. However, the hotel's facilities were lacking in quality.

I had a great stay at this hotel. The rooms were spacious and well-equipped for a week of self-catering, with a large cooker, microwave, fridge, and toaster. Although the issue with missing safe keys was concerning, the hotel's prime location right on the strip made up for it. The pool area was decent, but the presence of rowdy stag parties was a downside.

The apartment has lots of potential but needs updating. The rooms felt cramped like a prison cell with old appliances and no hot water for a shower. However, the sofa beds provided flexibility for families with young children. The service was attentive and responsive, quickly addressing noise issues by offering a room change. The location was ideal for those looking to enjoy restaurants and nightlife, especially stag and hen parties. The dining options were basic but convenient, with a lovely restaurant nearby. The facilities were satisfactory but could benefit from upgrades.